Zeus Virus Detected Message

This morning while searching for a part for a computer repair, I clicked a link and received this message in my browser.

pcoverhaul-zeus-virus-detected

 

 

** ZEUS VIRUS DETECTED – YOUR COMPUTER HAS BEEN BLOCKED **

Error: Virus – Trojan Backdoor Hijack #365838d7f8a4fa5

IP: [your ip address] Browser:Internet Explorer [Your ISP]

Please call computer system technician immediately on: (888) 224-7531

Please do not ignore this safety alert. Your Microsoft System Has Been Compromised. If you close this page before calling us, your computer access will be disabled to prevent further damage and your data from being stolen.

This pop up is completely fake. Your computer is not infected with the Zeus Virus, it’s not blocked from anything, and Microsoft has no idea whether you are infected or not. If you call the phone number, the fake “support team” will try to convince you to let them remote connect to your computer. They may infect it with a real virus, they may steal files or lock your files, or do various other damage to your computer. In the end they will demand a large amount of money to repair the damage they have caused. If you refuse, they will lock the computer and you’ll lose access to your files.

So the most important thing to do is NOT to call that number. Instead, I recommend running a scan with Malwarebytes, the best anti malware program on the market, which will remove any malware that might be on your system. If you purchase a premium subscription you will have 24 hour protection against malware and viruses.

 

 

 

 

Cybercrime: 5 Things You Need to Know

 

This very informative article from Cloudwards.net, a leading cloud storage company, will help you understand cybercrime in 2017. The article includes some examples of some more noteworthy security breaches and hacking events and details how you can use cloud storage to keep your files secure.

Click here to check out the article

 

Boot Device Not Found Error or Hard Drive Not Detected

pcoverhaul-no-boot-device-available

This series of error messages- Boot Device Not Found,  Hard Drive not Detected, No Boot Device Found, No Bootable Device,, No Boot Partition Found, Hard Disk Drive Failure, Data error Reading Drive, Blank screen with flashing Cursor, Seek error – Sector not found, Missing Operating System, Operating System Not Found, Primary Hard Disk Failure, Error Loading Operating System, Drive not Ready- all these messages are really saying the same thing. The computer can’t find your operating system so it can’t boot into Windows.

pcoverhaul-hard-drive-issue

The easiest thing to check is whether the hard drive, or the cable running to the hard drive may have come loose from the motherboard. Connecting the drive or cable snugly to the motherboard will quickly resolve the problem.

The hard drive on the left has a loose cable, the one on the right shows the cable connected snugly.
The hard drive on the left has a loose cable, the one on the right shows the cable connected snugly.

Virus or malware infections can also damage or remove the Windows boot files, which would give you this message. Sometimes a Windows Update doesn’t install correctly or isn’t finished installing when you restart your computer, and that can prevent Windows from starting too.

Many times, the error results from some type of problem with the hard drive itself. You can read my post about some of those problems here.

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If you receive any of these messages and want to get your computer working again and recover your data, contact me for an appointment.

 

 

 

2016 Back to School Cleanup Special

Schools-Out-for-Summer-medium

After a school year of  web browsing, term papers, music and movie downloads, and game playing, your computer can use a good clean up before school starts in the fall. I’m offering a deal on total cleanup of your computer. Either a complete Virus and Malware cleanup on your laptop or desktop computer, or a total PC Overhaul.  Either service is now a $80 flat fee, a $20 savings off regular price.

Once it’s all cleaned up, you might want to consider getting a professional backup of your important files.

$20 for 16GB of data, $40 for 32GB of data, $80 for 64GB of data. Those prices include a USB flash drive. pcoverhaul - usb16 You’ve got plenty of time to get your computer cleaned up before school starts in the fall, but don’t wait until the last minute! This special deal lasts until August 22nd.

 

Multiple Antivirus Products

Many people like the idea of having more than one antivirus product on their computer at the same time, but it’s actually a bad idea.

Antivirus programs search your system for working-in-a-computer-repair-shop-i-see-this-way-too-often-28841
programs that are monitoring and sending information about your computer. And the other antivirus product will be doing just that. You end up with two (or more) antivirus products going to war, trying to disable and remove one another.

And when a virus is found, the multiple antivirus products may both detect it, but only one can remove it. This can lead to reports of viruses still being installed that are actually long gone.

Not to mention, because of the way they function, (scanning every file and process running on your computer and every connection to and from the internet)  antivirus programs can slow your computer down. Running two or more of these programs which are battling with one another for control of your system will bring most computers to a standstill.

You’re better off installing a full antivirus suite (I prefer Bitdefender), or a regular antivirus product and a companion anti-malware program like Malwarebytes.

 

Internet Crimes

 

Bitdefender Antivirus Deal

As a reseller, I’m pleased to be able to offer discount pricing on Bitdefender Antivirus. Bitdefender was rated one of the top antivirus products of 2015 by both PCMag and PCWorld.

bitdefender july 2015 crop

Email Me to place an order today!

 

Malwarebytes offers pirates and duped customers 12 months of its premium antimalware product for free | VentureBeat | Security | by Emil Protalinski

The Amnesty program is for Malwarebytes Anti-Malware Premium customers “who have been inconvenienced by piracy or abuse.” The new key you receive will be exclusive to you going forward, while your old one “will cease to work after a period of time.”

Source: Malwarebytes offers pirates and duped customers 12 months of its premium antimalware product for free | VentureBeat | Security | by Emil Protalinski

 

‘Your PC may be infected!’ Inside the shady world of antivirus telemarketing | PCWorld

Tech support schemes have barely slowed despite legal action by the FTC. Some adware programs display messages to people suggesting their computer is at risk, even though the adware programs aren’t designed to detect security problems.

Source: ‘Your PC may be infected!’ Inside the shady world of antivirus telemarketing | PCWorld

 

CryptoPrevent Malware Prevention | Foolish IT

Nick from Foolish IT is behind this useful software that will help prevent you from being infected with any of the various cryptolocker/cryptopwall encryption virus variants. There’s a free version, but I highly recommend paying for the premium version to get full automated protection.

Crypto-295x3501

CryptoPrevent is an Anti-Virus/Security Software Supplement, originally designed to prevent infection from the CryptoLocker threat which emerged in late 2013. Since that time, CryptoPrevent has grown into a robust solution, providing protection against a wide range of ransomware and other malware.

Source: CryptoPrevent Malware Prevention | Foolish IT