2016 Back to School Cleanup Special

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After a school year of  web browsing, term papers, music and movie downloads, and game playing, your computer can use a good clean up before school starts in the fall. I’m offering a deal on total cleanup of your computer. Either a complete Virus and Malware cleanup on your laptop or desktop computer, or a total PC Overhaul.  Either service is now a $80 flat fee, a $20 savings off regular price.

Once it’s all cleaned up, you might want to consider getting a professional backup of your important files.

$20 for 16GB of data, $40 for 32GB of data, $80 for 64GB of data. Those prices include a USB flash drive. pcoverhaul - usb16 You’ve got plenty of time to get your computer cleaned up before school starts in the fall, but don’t wait until the last minute! This special deal lasts until August 22nd.

 

Infinit- File Sharing App

Infinit – This very useful little app lets you “send any file in less than 4 seconds”.

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Simply create links to your files that can be shared anywhere on the web-  Facebook, Twitter, via email, SMS messages or online forums.

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You’ll have a dedicated inft.ly webpage for your files and you can grant access to anyone you choose. Infinit uses P2P Bitorrent technology so your files are not stored on a server where they can be accessed by any unauthorized users (like the recent celebrity icloud hack).

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Here is a more complete list of features-

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It’s fast, free, and unlimited, so check it out.

 

 

 

Help, My Hard Drive Failed!

Why do some hard drives crash and others seem to run forever? Most of the time you probably replace a computer before your hard drive stops working, but if you let them run long enough every hard drive will crash, fail or die.

There are 3 types of hard drive failure you have to concerned about.

First, there’s a physical problem with the drive. The most common things that fail are the PCB board, or the chips or power connector on the board, but there are dozens of moving parts in a typical IDE or SATA hard drive and they can all fail. I explain this kind of failure in more detail here. Symptoms vary. If there’s certain physical damage you may hear a loud clicking noise. Sometimes if the heads are stuck on the platter you’ll hear more of a buzzing or beeping noise. Or if the power connector is damaged, you may hear nothing- no spinning, no whirring- and the drive may not be seen by Windows at all.

The green circuit board seen on the underside of this hard drive is the PCB board. The little black chips contain the firmware. At the bottom right you can see the gold data and power connectors.
The green circuit board seen on the underside of this hard drive is the PCB board. The little black chips contain the firmware, which is the software that tells the drive how to function. At the bottom right you can see the gold data and power connectors.

Your hard drive can also crash if it has too many bad sectors. Sectors are small clusters of storage space that hold your data. When a sector goes bad, software on the drive is supposed to try to move the data to a good sector, and mark the bad one so it never gets written to again. In some cases, sectors can become so damaged that the computer can have trouble reading the data, lock up, refuse to boot or crash.

in this example, the hard drive shows problems with the reallocated sectors count, the current pending sectors count and the uncomfortable sectors count. Each variable has exceeded the allowable threshold, so the data on this drive needs to be backed up right away.

CrystalDiskInfo has reported sector problems with this hard drive.
CrystalDiskInfo has reported sector problems with this hard drive.

The second possibility is called logical failure. This is not a problem with the physical drive itself but with the file system on the drive. Imagine your hard drive is a library, and the files on it are books. Your computer has its own version of a card catalog to find the books, called a File Allocation Table, or FAT. If the FAT is corrupted, Windows can’t find the files it needs to run Windows, and you will be unable to boot. This can be caused from a virus infection, system driver conflicts, damaged Windows files and other software issues. In most cases I can perform a data recovery if this is your problem. I can back your files up to a good hard drive or flash drive, wipe your drive and reload windows with a new FAT. Then I can transfer your files back over to your new Windows installation. I can backup any user created files (photos, documents, music, videos, etc) but not your programs – I would need the software and licensing information or serial numbers to reload your software.

One of the most common errors when your hard drive has a logical error,
One of the most common errors when your hard drive has a logical error,

External hard drives are susceptible to physical and logical issues as well, but they also have a potential problem that doesn’t exist in internal hard drives.  External drives are really just an internal hard drive in a fancy enclosure so you can connect them with a cable and move them around from place to place. The enclosure has its own power supply and data connector and sometimes these die or break after dropping the drive. In that case, the hard drive itself may work perfectly and the enclosure itself may be the issue.

 

Two different external drives. The one on the left has a larger desktop hard drive inside which requires a power adapter and the one on the right contains a USB powered laptop drive inside.
Two different external drives. The one on the left has a larger desktop hard drive inside which requires a power adapter and the one on the right contains a USB powered laptop drive inside.

 

With all ways your hard drive can fail, this is a good time to remind you, please keep an updated backup of your files. Spending $100 on an external hard drive or a cloud backup service can save  $1000 in data recovery fees, so backup, backup and then backup again.

Whatever issue you may be having with your hard drive, or if you need to create a backup plan for your data, feel free to contact me for help.